Your Computer Configurations should be as follows:
Browsers: Internet Explorer/Firefox/Safari Version: 9.x/7.x/5.x or higher respectively Cookies enabled: Yes Clear your Cache How to... Popup blockers: turned off Firewall disabled: Yes or open to port 2080 JavaScript enabled: Yes Java enabled: Yes Flashplayer enabled: Yes (version 11 or above)
These are the recommended software and settings for using the Education Centre Library website and Research Databases are listed below. If your configurations are different from the recommended software and settings, you may experience difficulty using the Education Centre Library website or Research Databases.
We strongly recommend using version 9.x of Microsoft Internet Explorer or Mozilla Firefox 7.x or higher because our site works best with these browsers.
Keep in mind that the newer versions of browsers not only have newer features, but they also often fix bugs, especially those dealing with Internet security.
Click below to download the latest version of each browser:
Keep in mind that the newer versions of browsers not only have newer features, but they also often fix bugs, especially those dealing with Internet security.
Click below to download the latest version of each browser:
- Microsoft Internet Explorer
- Mozilla Firefox
This is the recommended browser for Mac users or anyone experiencing problems with other browsers. - Safari
Many of the Research Databases use cookies. You will need to have them enabled to use the Research Databases.
- Popup blockers must be turned off or set to allow specific sites
- Make sure you have NO personal proxy settings in your browser
To Enable Cookies:
See this helpful article from Google on Enabling cookies for your specific browser.
See this helpful article from Google on Clearing your Browser's Cache and deleting your Cookies for your specific browser.
Information on Personal Firewalls
Information on Troubleshooting Corporate Firewalls.
Information on Troubleshooting Corporate Firewalls.
Your workplace may be blocking access to secure web pages. If you cannot access such things as internet banking from your workplace, then it is quite likely that your employer is blocking access to secure sites.
A good webpage for testing SSL connections is this URL: https://www.microsoft.com .
If you can see that microsoft page then SSL connections are not blocked. If you can’t see the page, then your computer or workplace is blocking SSL connections.
You must use a browser that supports JavaScript and have JavaScript enabled.
See this helpful article from Google on Enabling JavaScript for your specific browser.
See this helpful article from Google on Enabling JavaScript for your specific browser.
Some Research Databases use Java, therefore you might be required to have Java enabled to use those Research Databases.
To find out what version of Java you have, go to http://javatester.org/version.html. In the middle of the screen, you should see a pink box that lists the vendor and version of Java that you are currently using. Here is a link with instructions for enabling Java.
To find out what version of Java you have, go to http://javatester.org/version.html. In the middle of the screen, you should see a pink box that lists the vendor and version of Java that you are currently using. Here is a link with instructions for enabling Java.
Flash Player version 11 or above is required for some databases.
How do I install Flash player? Go to the Adobe web site and click on the "Get Adobe Flash Player" button in the right hand sidebar under Readers and Players. The software download is free and the web site provides instructions for installation.
How do I install Flash player? Go to the Adobe web site and click on the "Get Adobe Flash Player" button in the right hand sidebar under Readers and Players. The software download is free and the web site provides instructions for installation.
